Need Help?
Answers To Your Common Questions
Find quick, clear answers about our IT products, services, pricing, warranty, and support to help you make informed decisions with confidence.
What services does Speed Computer offer?
We offer IT hardware sales, networking, security surveillance, laptop and desktop repairs, data recovery, AV conferencing, web solutions, and annual maintenance contracts across UAE.
Which brands do you sell?
We are an authorized reseller of HP, Dell, Cisco, Microsoft, Acer, Toshiba, Samsung, Lenovo, and other leading global technology brands.
Do your products come with a warranty?
Yes, all new products come with full manufacturer warranty, and we also offer additional support through our in-house repair services.
Do you sell used or refurbished laptops?
Yes, our used laptops undergo thorough quality testing, data wiping, and come with short-term warranty coverage for reliable performance.
Can I rent a laptop for a short-term event?
Yes, we offer flexible laptop rentals for events, projects, and temporary staffing needs, from single-day to multi-month terms.
Do you offer bulk pricing for businesses?
Yes, we provide competitive bulk pricing and standardized configurations for businesses purchasing multiple computers, laptops, or accessories.
How long does a typical repair take?
Most common repairs, such as screen or battery replacement, are completed the same day or next business day, depending on parts availability.
Do you provide onsite IT support?
Yes, our technicians offer onsite installation, repair, and maintenance support for corporate offices, government entities, and individual customers across UAE.
What is an AMC (Annual Maintenance Contract)?
An AMC is a yearly service agreement that includes scheduled maintenance, priority support, and predictable IT costs to prevent unexpected downtime.
Can you recover data from a damaged hard drive?
In many cases, yes. Our technicians perform diagnostics to assess the damage and use specialized techniques to maximize recovery success.
Do you repair Apple devices like MacBooks and iPhones?
Yes, our Apple-specialized technicians handle repairs for MacBooks, iPhones, and iPads using precise techniques and quality replacement parts.
Is my data safe during repair or recovery?
Yes, we follow strict confidentiality and data protection protocols throughout every repair, recovery, and maintenance process we perform.
Do you offer installment or financing options?
Yes, we offer flexible financing options on select purchases to make quality technology more accessible for individuals and businesses.
Which industries do you provide IT solutions for?
We serve over 20 industries, including hospitality, healthcare, banking, education, government, retail, aviation, and construction, among others.
How can I request a free quote?
Simply fill out our online contact form or call us directly, and our team will respond with a tailored quote within 24 hours.